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ROUGE POLICY

Because appointments are scheduled every 20 minutes, there is only a 10 minute grace period for each appointment. Any client arriving after 10 minutes from their appointment time will be considered a missed appointment. Please understand that we have to honor and respect client appointment times so this policy is strictly enforced.

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In order to accommodate all clients wishing to be seen, our cancellation policy is as follows:

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  • Please provide a cancellation notice 24 hours prior to your appointment. This is required in order to avoid the cancellation fee of 50% of service.

  • No show clients will not be re-booked until full payment of missed service is received. Credit card information will be required to reserve future appointments.

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